Patients & Visitors Information

Patients Rights & Responsibilities

Patient Bill of Rights

We want to encourage you, as a patient at King Faisal Specialist Hospital and Research

Center, to speak openly with your health care team, take part in your treatment choices, and promote your own safety by being well informed and involved in your own medical care.

Because we want you to think of yourself as a partner in your care, we want you to know your rights as well as your responsibilities during your stay at our hospital. We invite you and your family to join us as active members of your care team:

  1. To receive compassionate, culturally sensitive and respectful care including appropriate pain management in a clean, safe and friendly environment.
  2. To be cared for by qualified, competent and caring staff.
  3. To be seen by a consultant within 24 hours of admission and on a regular basis thereafter.
  4. To be kept fully informed of diagnosis, treatments plan, possible delay, possible significant complications or side effects and required follow up treatment.
  5. To receive all necessary information to allow an informed consent to be given for any proposed procedure or treatment.
  6. To be able to comment on and discuss the care and services received.
  7. To seek additional information about the Consultant responsible for their care.
  8. To be fully aware of all impacts and risks in the event of treatment refusal on patient’s health.
  9. To be assured of privacy and confidentiality with regard to medical and social information.
  10. To be provided with adequate translation services as needed.
  11. To be able to refuse to participate or to withdraw from any proposed research program at any stage, with no impact on delivery of care to the patient.
  12. To be discharged as recommended by their consultant with appropriate medication, follow up appointment, and required instruction/education for care at home.
  13. To be provided with a copy of their discharge summary orders to facilitate follow-up by their physician or at a local hospital if needed.
  14. To be provided with a documentation of their hospitalization and/or medical evaluation that they may use to obtain a second opinion from entities outside the hospital, if desired without any negative impact on their continuity of Care Your Rights.


Patient Responsibilities

  • You must abide by all hospital rules and regulations:
    • Visitor Policy, ensuring the rights and comfort of all patients
    • Hospital’s No Smoking Policy
  • You must provide your physician with complete information about your health including:
    • Present medical condition
    • Previous illnesses or any illness currently under treatment
    • Previous hospitalization
    • Any information that may be pertinent to your health such as family medical history
  • In the event you do not understand what your doctor or other member of the healthcare team tells you about your diagnosis and/or treatment, you must ask for further explanation
  • Leave valuables at home and bring only the necessary items during your stay at the hospital.
  • You should inform your nurse or physician of any changes in your condition
  • Ensure to arrive on time for your appointments and call the Patient Contact Center at 920012312 if you can’t make the appointment
  • You should know that patients with increased medical need will be given priority.
  • You should follow the instructions of your physician and other members of your health care team. You will be solely responsible for the consequences of your rejection of treatment or non-compliance with instructions. In the event that you have refuse treatment you will be required to sign a special form.
  • You may be granted permission by your treating physician to go for a walk within the hospital, and when that happens, for safety purposes, you must inform your primary nurse of your destination. You must also return to your room when asked to do so.
  • You, your sitter or visitors will be held responsible for any damage to the medical equipment in you room due to carelessness or misuse.
  • You are held completely responsible for any violations of hospital rules committed by your companion, and in the event such a violation occurs the permission issued for the companion can be revoked.