Health Outreach

About Health Outreach

Health outreach services program (HOS) was established more than 27 years ago with the main objective of facilitating the delivery of specialized medical services to the citizens of the Kingdom of Saudi Arabia. Irrespective of their national geographical location, in partnership with 35 Ministry of Health (MOH) regional hospitals and other regional healthcare institutions.

HOS develops partnerships among key regional institutions for improvements in healthcare by enhancing clinical practice, promoting education and training, and standardizing management of specific diseases through participating hospitals at all regions of the kingdom.

Mission

To facilitate the delivery of medical health care services, in cooperation with national and regional healthcare institutions as "Partners," and utilizing modern telecommunication technology provided by King Faisal Specialist Hospital & Research Centre in serving the citizens of the Kingdom of Saudi Arabia, irrespective of their national geographical location, with such services aimed at enhancing clinical practice, promoting education and training, and standardizing the management of specific diseases and/or health problems.

King Faisal Specialist Hospital and Research Center (KFSHRC) in collaboration with Saudi ministry of health has been working to enhance the welfare of the community. To achieve this goal, KFSHRC has established health outreach services department with an aim to serve the patients at their home areas, to meet their medical needs, complete their treatment plan and alleviate the burden of travel & its related expenses.

Under the slogan “Partners in Responsibility, Partners in Success".

Main Health Outreach Services:

• Tele-ICU Consultations.
• Medical Second Opinion (national/ International).
• Telecasted educational lectures for healthcare practitioners.
• Organizing medical conferences (Physical/ Virtual).
• Specialized medical clinics at the regional hospitals.
• Coordinating surgical and medical procedures visits at the regional hospitals.

Health outreach services provided to patients through the Regional Health Outreach Offices:

1. Patients Referrals through Outreach Portal, in collaboration with Patient Access and Eligibility

2. Coordination and follow-up of patients' outpatient clinics, OR and admission appointments in cooperation with the call center (199019) and case management section 

3. Medical Reports through Outreach Portal, in collaboration with Medical Records
4. Patient Relations & Support, in collaboration with related hospital department
5. Refill of Medication (KFSH), through Outreach Portal
6. Dispense of Medication (Non KFSH), through Outreach Portal
7. Blood Specimen Transfer Program (BSTP)
8. Training (Exchanging Experience)
9. Education (Telecasted Lectures)
10. Organization of CME-accredited medical conferences, (Physical or Virtual) with participation from KFSHRC medical departments and counterparts at outreach regional hospital.

Training & Education services for the Ministry of Health Employees:

External healthcare services department has an established cooperation in healthcare training services for 23 years since October 1999 (MN: 38-1420), which provides an opportunity for healthcare practitioners of the Ministry of Health to gain specialized medical knowledge. This is done in coordination with medical, nursing & allied-health departments at the KFSH&RC.

This involves methods of involving participants in healthcare education, discussing ways in which initiatives have been evaluated and identifying areas for development in education, practice and research in healthcare by HOS. Through education, External HC aims at giving an opportunity to healthcare providers at the Ministry of Health to gain specialized medical knowledge and technical expertise. 

This includes having facilitating participation in healthcare education for attendees in regional centers through organizing online symposiums & telecasted lectures, as well as organizing regional symposium discussing latest advances in medical specialties. In addition to that, medical students & researchers in affiliated regional hospitals can benefit from KFSHRC digital library & make requests for purposes of medical education, practice and research in healthcare through HOS regional offices. Through education, outreach support section aims at giving an opportunity to healthcare practitioners at the Ministry of Health to gain specialized medical knowledge and technical expertise that will eventually benefit patients in all regions.

Regional Health Outreach Offices Locations & Contact Information:

To request any service from health outreach services, contact KFSHRC operator 0114647272 then dial the office extension.

Otherwise, kindly visit your nearest office in your region.