Our mission is to provide high quality care at all stages of life with emphasis on continuity and totality of care and to maximize the health of the individual, family and the community.


  • Immunization for adults and pediatric patients
  • Travel medicine, prophylactic counselling and advice
  • Chronic Disease Management (e.g. Diabetes)
  • Screening and physical examination for pre-employment
  • Health maintenance
  • Well-woman screening
  • Men’s health
  • Well baby and development screening
  • Occupational health and safety programs for staff
  • Infection control programs
  • TB surveillance programs
  • Nebulization Therapy / Pulse Oximetry
  • Dressings
  • Blood Glucose Testing
  • Antenatal Care
  • Contraception / Family Planning
  • Request for Blood test, Ultrasound, MRI, X-rays and other procedures
  • Referrals to other departments/specialties
  • Pre-school check up
  • Varicella update and monitoring
  • Electorocardiographs (ECG)
  • Removal of sutures
  • Medication refill service
  • Rabies prevention for animal handlers

The scope of care includes the treatment of both acute and chronic conditions, health promotion and disease prevention for clients of all ages; infectious diseases monitoring and control; and occupational health.

Emergency Care

Emergency treatment of life threatening situations and serious conditions such as fractures, eye injuries, and severe lacerations are provided by the DEM (DEM), Emergency Room, not in Family Medicine.

Minor emergencies may require initial evaluation in Family Medicine before referral to the Department of Emergency Medicine by Ambulance Services from South Building to Main Hospital.

Care of Illness and Injury ( Employees and Dependents)

Employees and eligible dependents and all other mentioned above are seen in Family Medicine Department by appointment/walk-in. Appointments are made by calling Call Centre, giving the Medical Record Number (MRN) number, and a general statement of the reason for the visit. Employees and dependents with urgent problems will be seen by the physician on a ‘walk-in’ basis if referred according to Canadian Triage Score card scale.

Illness or injury occurring after Family Medicine hours will be seen in the DEM. However, discretion is advised in the use of Emergency Room, as conditions that are not true emergencies should be seen during routine hours in Family Medicine.

Employees and eligible dependents must present a valid MRN before being seen in Family Medicine Department. An adult must accompany all dependents under the age of eighteen (18).

Physical Examination

Pre-employment physical examinations are provided for all locally recruited employees.

Evaluation of Infectious Diseases

Employees with infectious diseases are screened and work restrictions may be recommended. Children who have infectious diseases should be kept at home, away from other children. Visits to Family Medicine may be scheduled at the end of the day to avoid cross-infection.

Tuberculosis Surveillance

Purified Protein Derivative (PPD) tests will be done prior to or at the time of employment. Those individuals with known PPD reading of more than 15mm won’t need to be tested again. Those individuals with PPD reading of less than 10mm will have the test prepared annually at time of re-contracting.

PPD ‘converters’ are assessed by the physician and INH prophylaxis is prescribed, if necessary.


Both employees and eligible dependents/all others as mentioned above are encouraged to be immunized with Hepatitis B vaccine. Personnel who have contact with blood and blood products are considered high risk. Any needle stick injury should be reported immediately and an incident report through Safety Report System (SRS) to be completed.

Rubella screening and prophylaxis. All hospital personnel who might be at risk of exposure to patients with rubella or who might have contact with pregnant or immune-suppressed patients should be immune to rubella. It is not advised to give the vaccine to immune-suppressed individuals or pregnant women, and women of child-bearing age will be advised not to become pregnant for three (3) months after receiving the vaccine.

Adult and childhood immunizations. Routine childhood and adult immunizations are available in Family Medicine. Any questions regarding adult immunization can be directed to Family Medicine. The childhood immunizations will be prescribed by a physician.


Travelers to areas where wild poliovirus is epidemic or endemic should have completed a primary series of poliovirus vaccinations. For previously immunized persons, Inactivated Virus Vaccine (IPV) is indicated. However, if less than four (4) weeks are available before protection is needed; a single dose of Oral Polio Vaccine (OPV) is recommended.

Further information regarding the need for polio immunizations is documented in the Infection Control Manual. Medical personnel who work with high-risk patients should schedule their oral polio vaccine prior to going on leave. Oral polio vaccine is a live virus-vaccine and the virus could be spread from the caregiver to the high-risk patient.

Yellow Fever, Tetanus/Diphtheria, Meningitis, Typhoid Vaccine, and Hepatitis A Vaccine” These immunizations are available in FM and are given to those individuals who require them.

Childhood Immunization Clinic

All aspects health care for women is provided in the scheduled clinics.

Women’s Health

Preventive health care for women is provided in the scheduled clinics.

Anti-Malaria Prophylaxis

Travel in certain areas of the world requires anti-malaria prophylaxis. Patients are encouraged to make an appointment with the physician for travel advice.

Pre-Natal Care

Pregnant employees and dependents eligible for care in Family Medicine Department are to be provided with pre-natal care up to 28 weeks for low risk pregnancies.

Specialty Clinic Referral

Referrals to Specialty Clinics may be made after initial evaluation in Family Medicine Department with proper referral letter and appointment slip.

Medication Refills

New employees who have requests for medications must first be evaluated by a physician. Subsequent refills may be obtained by phoning the nurse, giving name and MRN number, the name of the medication, the dosage of the medication, the frequency of the medication and the last time it was renewed/or through online service at email address jeddahehc@kfshrc.edu.sa / or at Nursing room window in Family Medicine Department. Prescription may then be picked up the next working day at 16:00.

Rabies Prevention for Animal Handlers

Employees who may be in contact with stray animals or who may be involved in the capture of animals on the Hospital premises will be encouraged to be immunized againt rabies. Should rabies exposure occur, the guidelines for rabies exposure would be followed as written in the rabies product monograph.