Nursing Services
King Faisal Specialist Hospital and Research Centre’s mission is to “provide the highest level of specialized healthcare in an integrated educational and research setting”. This statement reflects our status as both a principal tertiary and quaternary care hospital and that we frequently deal with the most challenging surgical and medical cases within the Kingdom.
Nursing Affairs plays a significant part in ensuring that we fulfil the hospital’s mission. With over 3,600 employees Nursing Affairs comprises a significant portion of all employees within the hospital. Staff Nurses alone total over 2,600 and hail from a multitude of nations. Our dynamic team of highly skilled and specialized nurse professionals work in collaboration with other members of the heath care team to achieve the best possible outcomes for our patients.
KFSH&RC Nursing Affairs’ supportive leadership, philosophy of quality as everyone’s responsibility, patient led care plans and education, excellence in innovation and research has led to professional growth and successful staff retention. Additionally the Nursing Affairs Department sets the stage for quality improvement and facilitates the nurse’s roles in those activities. In 2014 alone 205 nurses attended 111 international and national conferences and workshops. Additionally, in the past year Nursing Affairs aided the publication of four collaborative nursing research projects in international peer reviewed journals and three Cochrane Systemic Review Summaries in three international and distinguished journals.
Initially awarded in 2000 JCIA accreditation has been proudly maintained for the last 17 years.
KFSH&RC’s values of Patient Focus, Integrity, Quality, Compassion and Teamwork underpin all that we do in Nursing Affairs, directing the methods and means that we use to accomplish our mission and to ensure that we are able to fulfil our mission of providing, “the highest level of specialized healthcare” within the Kingdom.
Achievements
- When designated in 2014, KFSH&RC was one of only five hospitals outside of North America to have achieved prestigious Magnet Recognition by the American Nurses Credentialing Center (ANCC)
- First hospital outside of North America to introduce the Daisy Award Program
- Currently 1.5% hold specialty certifications and 65% hold a BSN degree or equivalent
- Care Assistant Workforce Program was introduced in the year 2014
- Nursing Development & Saudization has offered over 40 courses with 2726 attendees
- Over 45 on line courses offered through iLearn reaching 4,812 employees
- Approval of more than 60 nursing research proposals from which more than 15 studies are clinical studies with a direct impact in patient care
- 72% of the Nursing Quality Coordinators are certified professional in Healthcare Quality (CPHQ) and 50% are Master degree holders.
Where are we on our Magnet Journey?
Magnet designation by the American Nurses Credentialing Center, is the only international award that recognizes nurses as integral team members in influencing positive patient outcomes. Research has demonstrated that nurse satisfaction and patient outcomes are higher in Magnet Hospitals than in non- Magnet hospitals.
Achieving Magnet recognition means satisfying a demanding set of criteria. The stringent criterion measures the strength and quality of nursing and our interdisciplinary approach to patient care. More importantly for us, Magnet recognition simply supports what we already know, that our nurses are the best.
Achieving Magnet status also sends a message to our community that we are committed to providing the best care possible.
The Magnet Vision
Magnet organizations serve as the fount of knowledge and expertise for the delivery of nursing care globally. They are solidly grounded in core Magnet principles, flexible, and constantly striving for discovery and innovation. They lead the reformation of health care; the discipline of nursing; and care of the patient, family, and community.
Measuring Quality at KFSH&RC
Nurses at King Faisal Specialist Hospital & Research Centre have entered a new era of improving patient safety and patient outcomes through our participation in the National Database of Nursing Quality Indicators® (NDNQI). For the last four years, KFSH&RC joined NDNQI® in an effort to accurately capture specific data related to the nursing care we deliver and to be able to benchmark with over 1900 hospitals internationally. This initiative has provided us with the ability to direct quality improvement projects across all of Nursing Affairs and to specific units. In addition, we have some indicators that we measure internally such as hand hygiene and documentation.
What do we measure?
Nursing sensitive indicators are those that reflect the structure, process and outcomes of the patient care that nurses around our facility deliver on a daily basis. Structure is indicated by the supply, skill level and education of nursing staff. Process measures aspects of nursing care such as assessment, intervention, and RN job satisfaction. Patient outcomes are those that indicate if there is a greater quantity or quality of nursing care. Nursing in our organization have the following nurse-sensitive indicators:
- Catheter-Associated Urinary Tract Infection Rate
- Central Line-Associated Bloodstream Infection Rate
- Fall/Injury Fall Rates
- Hospital/Unit Acquired Pressure Ulcer Rates
- Nursing Hours per Patient Day
- Nurse Turnover Rate
- Pain Assessment/Intervention/Reassessment Cycles Completed
- Peripheral IV Infiltration Rate
- Physical Restraint Prevalence
- Ventilator-Associated Events Rate
- Ventilator-Associated Pneumonia Rate
- RN job satisfaction
- Hand Hygiene (internal benchmark)
- Documentation (internal benchmark)
In addition to the above, we strive for excellence by ensuring that our customers are satisfied:
- Patients satisfaction is measured on regular basis by using a well-defined patient satisfaction surveys (Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) or our internal survey (for pediatrics and outpatient populations)
- The RN survey provides our staff with the opportunity to identify areas that need improvement as well as areas we are demonstrating excellence in. Over the last year many organizational wide initiatives have been undertaken to support staff in their clinical environments.
Certification Recognition
KFSH&RC places an emphasis on specialty certification. Nurses are encouraged to complete relevant certification and reimbursement is often available for those who pass the relevant exams. A formal recognition is held to celebrate their hard work.
