Our mission is to provide exceptional professional collaboration across the health care services in order to promote patients’ well being and improved health outcomes that enhance the quality of care through efficient use of resources.

Case Management is a collaborative process. It involves assessment, planning, facilitation and support for services to address patients’ health requirements through communication and resources that help promote high-quality and cost effective outcomes.


  • Development of CMD booklet.
  • CMD awareness day ( April 2014 )
  • Participated in Quality Day 2014 (poster and booth). Received an award for the department poster.
  • Increase Number of Same Day Admission by 10%.
  • Increase Discharge of Patients No Later than 12Noon to 37.8%.
  • In-house diploma (IHM Professional Diploma in Strategic Healthcare Leadership & Management)
  • Shared CMD experience and service with King Hussein Cancer Center – Jordan/Armed Forces Hospital and KFSH&RC-Jeddah.
  • Participated in Speak Up Campaign “Speak Up For Your Health”.
  • Collaboration with King Hussain Cancer Center – Jordan – for staff training and orientation


  • Medical Case Management
  • Surgical Case Management
  • Patient Transfer Case Management

Certificates and Awards

  • Quality Day 2014 award for department poster.



Accreditations & Awards