REGISTRATION, APPOINTMENT AND ADMISSION SVC DEPARTMENT - RIYADH

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Overview

Our mission is to provide superior services for all outpatient customers, while dedicating all our resources in improving patient access and inpatient admissions and transfer by ensuring excellent communication between our patients, members of the community and all King Faisal Specialist Hospital & Research Center health care providers. As the first point of contact for patients seeking medical attention, we aim to provide high quality service by introducing the “one stop solution” concept, thus providing our valued customer with an easy access to our services from any appointment desk. Special consideration is given on the education level, geographic location and variable requirement of our patients. Our staff is constantly trained to deliver the expected service to our patients.

Achievements

  • Saudi Airlines services (a boarding pass ticket machine/allotting Hotline) for KFSH&RC patients.
  • Utilizing Cerner Provision Document Imaging (CPDI) to scan the approved patient’s documents.
  • Electronic bed board application
  • Automation of armband project
  • Increase Number of Patient Registration in Electronic Services
  • Issuance of Patient ID cards
  • Update of Patient Information in the System

Subsections

  • Registration section for patients accepted & referred by Medical Eligibility Center
  • Registration section for patients referred by Administration and/or Protocol
  • The Appointment section
  • The Admission section
  • The Interview section
  • The Registration staff in the Emergency Room
  • The patient contact center

Contact Information
Registration, Appointment & Admission Services – Fax # 4427636

Gallery

Accreditations & Awards