Scope Of Service
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Scope Of Service Staffing

PATIENT CARE UNIT/AREA:

Scope of Service

The OB/Gyn Clinic provides a variety of services to the women of Saudi Area.  Clinics held in the area include the following:

 

·         High Risk Obstetrics (including diabetes)

·         Non-Stress Testing

·         Gynecology (including Oncology)

·         Pre-conceptual Counselling

·         Recurrent Abortion

·         Obstetrical Diabetic Education

·         Prenatal (including patient education)

·         Post-Partum

 

The unit consists of eight (8)  examination rooms, five consultation rooms, and four nurse work rooms.  There is also a three room Ultrasound Department located in one area of the Clinic.

 

Monthly patient volume is 2,500.

Frequent Procedures/Services/Functions

The following procedures are performed frequently in the OB/Gyn Clinic:

 

·         Pelvic ultrasounds, including doppler studies and biophysical profiles

·         Blood glucose monitoring

·         Non-stress testing

·         Colposcopy

·         Endometrial and cervical biopsies

·         Pap smear

·         Vaginal cultures

·         Urine dipsticks

·         Wound Care

 

Obstetrical Prenatal Clinic is held once per week for history taking and prenatal work-up, which includes routine lab tests.  Patient teaching and education is emphasized in each clinic and a variety of written educational materials are available in both English and Arabic.  The department of Patient Education operates clinics providing classes for obstetrical diabetic patients as well as pre and post natal classes.

Hours of Operation

Saturday through Tuesday            0800 h – 1800 h

Wednesday                                         0800 h – 1700 h

 

 

 

 

CRITERIA FOR ADMISSION TO SERVICE

 

Patients are accepted for admission through the Patent Acceptance Center in collaboration with designated physicians from Perinatology and Gynecology.

 

In addition, hospital employees and dependents and hospital exceptions are admitted to the clinic following the appropriate referrals.

 

 

STAFFING PLAN

Number and Mix of Staff

Total FTE’s                                                         -               14

 

Charge Nurse                                                     -               1

SNI                                                                         -               4

SNII                                                                       -               5

SNIII                                                                      -               2

PCA                                                                       -               2

Ward Clerk                                                          -               1

 

Method of adjusting to staffing variances

 

The Charge Nurse in collaboration with the Head Nurse makes adjustments in staffing according to skill level, volume of patients, and fluency in Arabic.  Occasionally, a staff member from another outpatient clinic might be requested to float into the clinic to accommodate patient needs.  In addition, staff members from A-1/NNN, Labor and Delivery and D-1 assist in staffing requirements.

Ob/Gyn Clinic nurses generally float to the following units:

·         Pediatric Clinic

·         Surgical Clinic

·         Medical Clinic

 

QUALIFICATIONS OF STAFF

 

·         Current knowledge in high-risk obstetrics and gynecology.

·         Highly motivated in the area of education within a multicultural setting keeping in mind that some of the education might have to be provided with the help of a translator. 

·         Fluency in Arabic and leadership skills would be a definite asset.

 

 

Qualifications/Licenses/Certifications Required of Staff

 

·         Current nursing registration

·         BCLS

·         Fire & Safety

·         Infection Control

·         Inservices/Continuing Education

·         Age Specific Care

·         Point of Care Testing

·         Performance Improvement

·         Pressure Ulcer

·         Wound Care

 

How are inservices/continuing education programs provided to maintain staff competency?

Staff meetings are held twice per month and there is usually brief inservice component at each meeting.  Also, each staff member presents an annual inservice to their colleagues.  Staff members are encouraged to attend hospital-wide inservices and educational sessions, which are pertinent to their area of expertise.

Required Competencies

·         Performing non-stress tests

·         Blood glucose monitoring

·         Urine dipstick testing

·         Operation of special equipment such as fetal monitors, dopplers, and colposcope machine

·         Code green and code blue

·         Code amber

 

 

METHOD OF COMMUNICATION WITH OTHER DEPARTMENTS/PROGRAMS

Internal and External Methods of Communication

Internal communication is ongoing and multidisciplinary.  Nurses, physicians, dieticians, social workers, lab staff, pharmacy, medical records, ultrasound technicians, housekeeping, etc. communicate verbally to enhance patient care and maintain a safe and clean environment.  There is a bulletin board in the staff room for written information as well as two clipboards for current memos and inservice education.

 

External communication with other hospital departments and the community usually occurs by telephone, fax, cc mail, telex, or written memos.

 

Collaboration with other departments.  The OB/Gyn Department holds quarterly collaborative  meetings which include physicians, nurses, medical coordinator, OB ultrasound, case management, QRM and a secretary

 

The Nursing Management Council is another method of collaboration hospital-wide.  It provides an opportunity to share new information and to discuss issues related to patient care.

 

At the monthly Clinic staff meetings, we frequently invite a guest from another hospital department to give a brief overview of their service to the staff (i.e. Biomed, Housekeeping, Nursing Units, Social Services, etc.)

 

 

PLAN TO IMPROVE QUALITY OF SERVICE:

 

·            Increase multidisciplinary participation in patient care.

·            Promote Performance Improvement projects and establish this as a method of improving patient care.

·            Enhance the education provided to patients and their families

·            Modify physical layout of the Clinic to improve patient flow.

 

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