Patient Experience Online Module
The Patient Experience Online Module is available for all employees, as part of the Experience Office Division commitment towards promoting person centered care, and ensuring enculturation and sustainability of the Patient Experience Fundamentals.
The course aims to train and empower employees to provide an exceptional patient experience, and to help them understand that their role in creating a positive patient experience is greater than the task associated with their job.
Registration Employees can register online via iLearn to attend/enroll in the Patient Experience Online Module and get a certificate of attendance.