Pharmaceutical Care Services


The Pharmaceutical Care Division at KFSHRC-J is committed to providing comprehensive pharmaceutical care according to best practices.  The division’s mission is to optimize patient outcomes, educate patients on their medications and support training and research. 

Pharmacists are an integral part of the medical team and work closely with healthcare providers to ensure safe, efficacious and cost-effective use of medications.  Our standard of care is based on international standards such as but not limited to: American Society of Health-System Pharmacists, United States Pharmacopeia and Joint Commission on International Accreditation.


  • Clinical Pharmacists support the medical team in optimizing medication therapies. Clinical pharmacists documented more that 27,000 interventions per year thereby preventing medication errors and saving costs of several million riyal.
  • Exemplary multidisciplinary medication safety program through which strategies were implemented to assure excellence in medication safety and to ensure compliance with all applicable accreditation and regulatory standards.
  • Patients are provided with specialized counseling upon discharge from hospital and during outpatient visits in the Ambulatory Care Clinics.
  • The Pharmaceutical Care Division employs some of the best technology and automation in the industry to prevent dispensing medication errors and allow the pharmacists to focus on patient care and physician support.
  • Pharmacy sections continue to grow in size and output, whereby around 600,000 outpatient prescriptions and 2.5 million inpatient doses are dispensed every year while achieving around 90% patient satisfaction scores
  • An average of 40 Pharmacy students and residents are trained annually in collaboration with seven universities.


Administration Pharmaceutical Care Division


Ambulatory care pharmacy

The Ambulatory Care Pharmacy department provides care for the diverse needs of around 200,000 ambulatory patients on annual basis. The services are provided around the clock through three pharmacies.

  • Main Pharmacy - 24 hrs/day, 7 days/week - Tel: 012-667-7777 ext. 61708
  • Employee Pharmacy 
  • South building Pharmacy 



This department serves the needs of admitted patients around the clock through central and specialty pharmacies. The inpatient pharmacy services are provided by a team of 60 FTE pharmacists and pharmacy technicians serving over 450 beds. The majority of these services are delivered through the central pharmacy in the Main building and Support Services building. Remaining services are delivered from specialty pharmacies which include ICU pharmacy, Oncology pharmacy and EMS pharmacy.

  • Main Inpatient Pharmacy 
  • Unit Dose Pharmacy 
  • ICU Pharmacy
  • Oncology Pharmacy

Inpatient Pharmacy

The Inpatient Pharmacy is responsible for the care of patients who are admitted to the hospital. It operates 24 hours a day, 7 days a week with day and night shifts. There is a continuous interaction and cooperation between inpatient pharmacy and SCM, clinical pharmacy, outpatient pharmacy, narcotics pharmacy and pharmacy management to achieve the best outcome for our patients.

Main Areas of Inpatient Pharmacy

Unit Dose Area

The physician's orders are received electronically through Pharmnet system and the orders are screened and verified by pharmacist, medications will be prepared after labels are generated. The unit dose preparations are prepared in the unit dose area while intravenous admixture orders are prepared in the I.V. admixture preparation area.

It follows the unit dose system for drug distribution whereby all oral (solid & liquid), parenteral (IM & SC), topical (creams, ointments, gels…etc), ENT (eye/ear drops & ointments, nasal drops & sprays, oral inhalations, nebulisations…etc), vaginal and rectal preparations are dispensed to inpatients in individualized, properly labeled packages with information on patient name, medical record number, location of patient (ward, room & bed #), medication name (generic & brand), strength, dose, route and frequency. This system ensures safety, accuracy, cleanliness and control, and minimizes the need to stock large quantities of drugs in the wards as floor stock.

Intravenous Admixture Area

The IV room prepares all intravenous drug admixtures (large volume parenterals + additives, minibags, syringes, and TPN). The policy ensures that all solutions are prepared under aseptic conditions in validated laminar flow hoods and are screened for drug interactions and incompatibilities. The preparations are prepared by a pharmacist and then double-checked by another, more senior pharmacist and then sent to the wards ready for infusion. Thus the nurses do not need to prepare any admixtures in the wards except in very rare cases and in certain wards (ER & ICU).

Pharmacy staff who perform IV admixing are validated with media filled method to challenge the correct aseptic technique with 100% no growth. The program is double checked by the Microbiology Department for their individual inoculation and checking on the nutrient broth. Staff are routinely and randomly monitored for their aseptic manipulation.

Standard infusion concentrations have been established for several intravenous drugs in order to minimize variations and increase safety. Medication orders for these drugs should be written in the concentrations that have been established. Except for reasons of stability, compatibility, and/or volume problems, the standard diluent used in intravenous “piggyback” orders is D5W or 0.9% NaCl Injection whichever is more compatible with the active ingredient.


This department consists of 4 different sections and serves needs of both inpatients & outpatients. Pharmacotherapy specialists provide clinical pharmacy knowledge and experience to specific medical/surgical services throughout the hospital. By working directly with physicians and patients, these clinical pharmacists serve as experts for optimizing drug therapy. In addition to the direct patient care activities, they develop therapeutic guidelines, provide education to physicians, nurses, and students and are responsible for research in their respective areas.

  • Clinical Pharmacy Service Areas: Bone Marrow Transplant, Heart Failure Clinic, Solid Organ Transplant, Infectious Diseases, Internal Medicine, Oncology, Medical ICU, Multiple Sclerosis Clinic, Pediatric Oncology, Pediatrics, Anticoagulation Clinic and Emergency services.
  • Other Medication Safety-Clinical Support sections: Drug Information Centre, Medication Safety, Pharmacy Automation, Quality Improvement