“Quiet Time” Is an initiative introduced by Experience Office Division In line with the Hospital's strategic objective to deliver world-class customer experience and promote patient healing and reduce staff and patients stress. This collaborative initiative involving all Hospital staff, patients, and visitors shall help reduce stress and noise in all inpatient areas, particularly noise/sounds coming from the busy nursing stations.
How we can help?
ALL OF US:
Keep voices low
Enter room quietly and speak to patients and visitors in a soft tone
Cluster care and provide care quietly
Inform patients/staff of Quite Time hours during the huddle
Prep patient rooms in advance – remove dirty trays and check IV pumps close doors to unit and dim lights (leave enough light to work)
Schedule rounds outside of these hours when possible
Time non-urgent orders if possible (i.e. phlebotomy, radiology, and other patient disruptions)
Time medications on standard administration times
Consider providing therapy outside of these hours (when possible)
Consider drawing blood outside of these hours (when possible) except for STAT specimens they are to be collected per healthcare providers request
Remove trash prior to quiet time
Avoid interruptions in occupied rooms during quiet time hours
Only provide services for vacant rooms or per patient requests