Our mission is to provide quality patient information to all authorized users of medical records.

The medical record serves as a tool for the continuity of care for the patient, protects the legal and financial interest of the patient, health care provider and facility. The medical record plays a fundamental role in medical research, education of health care provider, public health studies and quality review. The contents of the medical record are confidential to the concerned party.

We are located in the basement of the outpatient building. The department services are available 24 hours a day, 7 days a week, in order to ensure efficient maintenance of patient records.

Medical Records Services strives to fulfill its mission by working to accomplish the following goals:

  • Maintain comprehensive clinical information on all hospital patients.
  • Ensure the quality of patient information.
  • Make patient information available as timely as possible.
  • Protect the confidentiality of patient information.
  • Provide patient information services in a courteous and user-friendly manner.
  • Deliver patient information services efficiently.
  • Provide an atmosphere for training and development of staff and students of Medical Records.


  • Success in providing on-job coding training to private healthcare sectors.
  • Establishment of the first National accredited Coding Educational Program.
  • Shortening the sick leave order and release process.
  • Automation of sick leave / sitter statement project
  • Reorganizing and reordering more than 100,000 patient records
  • Coding educational program

Certificates and Awards

  • Award from Saudi Health Council for supporting (ICD-10-AM & AR-DRGs)

Contact Information

Medical Records Department- Call Center: 920012312 



Accreditations & Awards