Dr. Alfayyadh launches "Volunteer Program" Under "We Serve You From Heart" Slogan in KFSH&RC




H.E Chief Executive Officer of King Faisal Specialist Hospital & Research Centre Dr. Majid Al Fayyadh recently inaugurated "Volunteer Program" under "#We Serve You –From Heart” Slogan at the presence of the KFSH&RC executive leaders. It aims to guide and direct patients and visitors to improve patient experience, build up volunteer capabilities and develop their communication and leadership skills in line with KSA 2030 vision.


Director of Registration, Appointment and Admission, KFSH&RC-Riyadh, Mrs. Hanan Al-Saif said that services assigned to volunteers are to assist patients and pursuers, meet their needs including wheelchairs, provide them with direct primary information on guidance and direction of all administrations, departments and clinics, and facilitate their access to medical services throughout the hospital.


She added: Volunteer Program is accessible for all and just requires sending an email indicating the volunteer’s desire to work, which we respond to and set an appointment within 3 days only. An application form is sent to be filled and attached with a copy of national ID. After volunteers are selected, they will take a 2-hour guide tour inside the hospital informing them about their rights and patients' rights in addition to a simplified explanation of work ethic. This tour is conducted once every two weeks.


She pointed out that volunteers are distributed into crowded places in different parts of the hospital; be it corridors heading to clinics, laboratories, radiology, etc. She illustrated that the work is divided into two shifts; Morning Shift 7:30 am: 12:00 pm and Evening Shift 1:00 pm: 4:30 pm. In addition, the volunteer has the absolute discretion to select the suitable shift.


It is noteworthy that the number of hours in the volunteer program is 40 hours to be attended within specific 3 months. The volunteer obtains in return a Certificate of Volunteer Program accredited by KFSH&RC General Organization. Registration and communication can be made via the e-mail volunteer@kfshrc.edu.