Health Outreach

About Health Outreach

Health Outreach Services Department (HOSD) was established more than 20 years ago with the main objective of delivering specialized medical services under King Faisal Specialist Hospital & Research Centre in Riyadh (KFSH&RC-R) strategy, to the citizens of the Kingdom of Saudi Arabia, irrespective of their national geographical location, while involving Partners such as the Ministry of Health (MOH) and other regional healthcare institutions.

HOSD develops partnerships among key regional institutions for improvements in healthcare by enhancing clinical practice, promoting education and training, and standardizing management of specific diseases. Thirty-one national referral hospitals and medical centers are participating and benefiting.

Mission

To facilitate, with participating National and regional healthcare institutions as "Partners," and utilizing modern telecommunication technology by King Faisal Specialist Hospital & Research Centre to the citizens of the Kingdom of Saudi Arabia, irrespective of their national geographical location, with such services aimed at enhancing clinical practice, promoting education and training, and standardizing management of specific diseases management.

Main Services

• Patients Referrals in collaboration with eligibility
• Appointments in collaboration with Call Center      
• Medical Reports
• Patient Relations & Supplies
• Refill of Medication (KFSH&RC)
• Dispense of Medication (Non KFSH&RC)
• Dispense of Formula
• Dispense of Supplies
• Medical Second Opinion (National and International)
• Lab Test (BSTP)

Outreach main services provided to patients through the Regional Centers Offices:

1. Patients Referrals in collaboration with eligibility
2. Appointments  in collaboration with Call Center     
3. Medical Reports  
4. Patient Relations & Supplies
5. Refill of Medication (KFSH)
6. Dispense of Medication (Non KFSH)
7. Dispense of Formula
8. Dispense of Supplies
9. Medical Second Opinion (National and International)
10. Blood Specimen Transfer Program (BSTP)

Highlights:

• (40) Tele-ICU Centers distributed in the regional hospitals connected to KFSH&RC thru the Telemedicine network.
• (14) Regional Polyclinics to follow up KFSHRC patients in their regions.
• (28) Regional Center Offices located in the regional hospitals to provide several services to the patients in their regions.

Training services for Ministry of Health employees

HOSD has an established health cooperation training services department, which provides an opportunity for health care providers in the Ministry of Health to gain specialized medical knowledge. This is done in coordination with medical and non-medical departments at the KFSH&RC.

Education

This involves methods of involving participants in healthcare education, discussing ways in which initiatives have been evaluated, and identifying areas for development in education, practice and research in healthcare by HOSD. Through education, HOSD aims at giving an opportunity to healthcare providers at the Ministry of Health to gain specialized medical knowledge and technical expertise.

Accreditation and Standardization

• HOSD has cooperates with international agencies that have a historical track record of achievements, such as American Telemedicine Association (ATA).

• With World Health Organization (WHO), we have been recognized as e-health hub for many years, when HOSD delivered educational and clinical services to the regional WHO partners.