Health Outreach

About Health Outreach

Health outreach services program (HOS) was established more than 27 years ago with the main objective of delivering specialized medical services to the citizens of the Kingdom of Saudi Arabia, irrespective of their national geographical location, while involving partners such as the Ministry of Health (MOH) and other regional healthcare institutions.

HOS develops partnerships among key regional institutions for improvements in healthcare by enhancing clinical practice, promoting education and training, and standardizing management of specific diseases. Thirty-four national referral hospitals and medical centers are participating and benefiting. 

Mission

To facilitate, with participating National and regional healthcare institutions as "Partners," and utilizing modern telecommunication technology by King Faisal Specialist Hospital & Research Centre to the citizens of the Kingdom of Saudi Arabia, irrespective of their national geographical location, with such services aimed at enhancing clinical practice, promoting education and training, and standardizing management of specific diseases management.

King Faisal Specialist Hospital and Research Center (KFSHRC) in collaboration with Saudi ministry of health has been working to enhance the welfare of the community. To achieve this goal, KFSHRC has established health outreach services department with an aim to serve the patients at their home areas, to meet their medical needs, complete their treatment plan and eliminate the burden of travel.

Under the slogan “Partners in Responsibility, Partners in Success.

Health outreach Main Services:

• Tele-ICU.
• Tele-ICU educational lectures.
• Conference/symposium Broadcasting (Physical & Virtual).
• Medical Second Opinion (national and international).
• Specialty Clinics in the region's hospitals.
• Surgery and procedures visits to the regional hospitals.

Health outreach services provided to patients through the Regional Health Outreach Offices:

1. Patients Referrals in collaboration with eligibility.
2. Appointments in collaboration with Call Center. 
3. Medical Reports.
4. Patient Relations & Supplies.
5. Refill of Medication.
6. Dispense of Medication.
7. Sending dispensed nutritional formula to patients (KFSH).
8. Sending of medical supplies to patients in their hometown (KFSH).
9. Blood Specimen Transfer Program (BSTP).
10. Training (Exchanging Experience).
11. Education (Telecasted Lectures).

Training services for Ministry of Health employees

Telehealth services department has an established health cooperation training services department, which provides an opportunity for health care providers in the Ministry of Health to gain specialized medical knowledge. This is done in coordination with medical and non-medical departments at the KFSH&RC.

Education

This involves methods of involving participants in healthcare education, discussing ways in which initiatives have been evaluated, and identifying areas for development in education, practice and research in healthcare by HOS. Through education, HOS aims at giving an opportunity to healthcare providers at the Ministry of Health to gain specialized medical knowledge and technical expertise.