In line with the worldwide governments’ adoption of the electronic participation practices and use of e-channels solutions for community issues, King Faisal Specialist Hospital & Research Centre (KFSH&RC) was keen to make use of the internet and electronic participation tools to increase and enrich the level of participation of citizens. Accordingly, KFSH&RC gave the opportunity for everyone to participate in the decision making process by contributing with their experiences, suggestions, ideas, and problems via the available social communication channels, and the electronic means of communication which include polls, complaints, suggestions, comments, and the evaluation of provided topics and services.
In order to ensure compliance with the relevant laws of the Kingdom, and raising the level of dialogue to achieve the anticipated goals, KFSH&RC deemed it appropriate to oversee the contributions and review them before publishing. Furthermore, with a view to ensure absolute liberty of contribution and allow opportunity for everyone to deliver their complaints to officials, the Hospital provided means for open communication to anyone who wants to participate after entering his/her personal data. The Hospital further has the right not to publish, or delete, the contributions it deems to be inconsistent with its policy or the applicable laws of the Kingdom of Saudi Arabia without any obligations. The Hospital, its employees or representative may in no case be held responsible for the consequences of publishing comments or notes through its electronic participation channels.
Hospital's pages on social media networks:
Electronic Participation Policy
King Faisal Specialist Hospital and Research Center follows the guidebook for use of electronic participation tools in governmental bodies of the Kingdom of Saudi Arabia issued by e-Government Program (Yesser) which regulates and explains the participation policy for social media channels.
All community members can contribute and express their opinions on social media channels of the Hospital by discussing various health- related issues, topics and phenomena which might contribute to and assist in formulating decisions and laws by decision makers at the Hospital. The electronic participation adds many advantages, the most important of which are the achievement of the transparency principle, increased participation and rapidity of decision making.
Guidelines and Terms
Electronic interaction and participation on the Hospital's social networks signify implicit consent on the right of the Hospital to use such contributions in the future decision making processes and an acknowledgement by the participant to observe the following:
The Hospital shall have the right to publish the results of electronic contribution processes in decision making and to archive them, yet it shall absolutely not be obliged to do so. The Hospital further has the right to prohibit or delete certain topics from the content.
Available Contribution Tools and Pages:
The Hospital provides several electronic contribution tools, such as comments, appraisals, direct contact, polls, questionnaire, complaints and suggestions. The Hospital may use all or some of these tools in the process of electronic contribution to decision making as it deems appropriate with respect to the introduced topic.
Obligations of the Hospital:
All materials of the content available on these pages are protected under copyrights, trademarks and other forms of intellectual property rights. Personal and non-for- profit use shall be allowed by making use of the content of these pages and any information published thereon with the necessity of making reference to King Faisal Specialist Hospital and Research Center as the source of such content and information. Editing of any material of the content is strictly prohibited. Furthermore, drawings and images on these pages are protected under copyright, and may not be reproduced or utilized in anyway without a prior approval of King Faisal Specialist Hospital and Research Center in writing.
General Terms and Conditions